Our Clients

We take our partnerships seriously.

From financial services to cable, small start-ups to global brands, our clients are a diverse and forward thinking group. But what they share is a desire to reach target audiences more effectively and use print resources more efficiently.  

Leveraging Technology

Our proprietary IMPAC (Innovative Marketing Procurement and Control) software is the backbone of our client services. Our innovative technology has been developed over 20+ years by listening to our clients’ wants and needs. As a result, we have developed state-of-the-art services using our module-based software.


CASE STUDY – Reduced Print Spend

Challenge

A major wireless provider contacted us about their lack of controls on spending, product availability and distribution, pma was asked to find a solution.

Solution

Streamline the ordering process via a customized web-based ordering tool with budget allocation and real time availability, that provided controls, scalability for growth and reinstates confidence in the system.

Results

System allowed salespeople to order what they needed, when they needed it. Finance and marketing could track the use and see who actually requisitioned inventory, how much and how often.



CASE STUDY - Scalable Supply Chain

Challenge

Integrating three major corporations into one entity has many challenges. Specifically when the customer base grows from 400,000 to over 2 million overnight.

 

Solution

Create a customized inventory management system allowing for an efficient supply chain process when ordering, storing, distributing and reporting on marketing collateral.

 

Results

The online inventory created the history needed for literature tracking and forecasting. Reorder time frames were established but also allowed for seasonal fluctuations.

 


CASE STUDY - Managing Complex Print Programs

 

Challenge

How do you fulfill customer requests for product information when there are potentially 400 versions and automate the entire process so it flows smoothly?

 

 

Solution

Used pma’s EZ Send II platform that merged multiple customer databases, sorted the customers’ specific information and gave the customer service the correct response.

Results

Customer service rep can now order the appropriate printed material directly from their desktop and mail to the customer.